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学习与了解泰国商业礼仪(中英文)

 
ㄨ旧城已冷 发表于 2018-11-14 11:13:35

泰国是一个佛教国家,很注重礼仪。在泰国,人们之间相处和谐,处处都是欢笑。今天来自墨西哥的Mariya分享的是我随工游网泰国旅行项目体验到的第一个礼仪:初次见面时候的介绍

Business Etiquette in Thailand: Introducing Yourself

泰国商务礼仪:自我介绍

First impressions matter when it comes to business.

第一印象在商业方面很重要。

This makes business etiquette one of the most important soft skills you can ever learn.

商务礼仪成为你能学到的最重要的软技能之一。

Research shows time and time again that for better or worse, these impressions play a big part in our lives.

研究一再表明,无论好坏,初次印象在我们的生活中扮演着重要的角色。

Business introductions are thus very important and crucial skill that you need to master to be successful with your internships and careers.

因此,业务介绍是非常重要和关键的技能,在你的实习期和职业生涯中,业务介绍能使你迈向成功,第一印象好往往是成功一半。

So, how do you put your best foot forward when you are unfamiliar with a country’s culture?

那么,当你对一个国家的文化不熟悉的时候,你是如何把你的最好的一面展示给大家呢?

This is the first article in a series will look at business etiquette of introductions. Starting with Thailand, learn how to master introductions in a business environment.

这是第一篇文章,将对一系列的商务礼仪介绍进行介绍。从泰国开始,学习如何在商业环境中掌握介绍的技巧。

Business Etiquette for Introductions in Thailand

泰国商务礼仪介绍

Thai Greetings

泰国问候语

introthai1.jpg

The relaxed nature of Thai people makes it easy to be lulled into a false sense of security regarding etiquette. However, it’s still important to make an effort!

泰国人轻松的性格让人感觉到相处容易。然而,商务活动中,建议不要被这种表象所迷惑,还是要非常认真对待每一次的商谈,努力才会有回报!

Using proper greetings will leave people with a favorable impression as opposed to a lukewarm one.

适当的问候会给人留下一个好印象,让人觉得你平易近人,有利于商业合作。

Learning Thailand’s traditional greetings, the ‘wai’ and hello in Thai is a good start.

学习泰国的传统问候语,从学习“wai”和“你好”开始。

To perform a ‘wai’, place both hands together palm to palm in the shape of a lotus flower in front of your chest. Make a small bow with your head towards the hand, without bending your waist.

要做一个“wai”,双手放在手掌上,手掌的形状是荷花的形状,放在你的胸前。用你的头向手鞠躬,不要弯曲你的腰。

When doing the ‘wai’, avoid rushing the action. Slow deliberate movements convey respect, for the person you are greeting and also Thai culture.

当做“WAI”时,避免匆忙行动。缓慢的刻意动作传达对问候的人的尊敬,同时体现泰国文化。

Of course, handshakes are also acceptable and are preferred Western expats (non-Thai nationals) working in Thailand.

当然,握手也是可以接受的,而且是在泰国工作的西方移民(非泰国国民)的首选。

Next is how to say hello in Thai. The word ‘sawadee’ means hello, but you can also use it interchangeably to mean goodbye.

接下来是如何用泰语打招呼。“SAWDEE”这个词意思是你好,但是你也可以使用它来表示再见。

To make it polite, you then add a particle added to the end of a sentence.

为了礼貌,你可以在句子的末尾加上一个词。

Women will use ‘kha’ and men will use ‘krup’. So you would say ‘sawadee kha’ or ‘sawadee krup’.

女性使用“KHA”,男性使用“KrUP”。所以你会说“sawadee kha”或“sawadee krup”。

Thai language is complicated, so focus on clear pronunciation of the words.

泰语很复杂,所以单词的清晰发音是重点。

Thai people do not expect non-native speakers to able to grasp the tones in the language, but your attempts are appreciated.

泰国人不希望非母语人士能够掌握语言的音调,但你的尝试是值得赞赏的,跟他们学习会让感觉到亲近,有利于商业合作。

Thai Names and Titles

泰国人名字和称呼

introthai2.jpg

First names are widely used in Thailand, as last names have only been introduced around the start of the 20th century.

在泰国,一般都称呼名字而不是姓,因为姓氏只是在二十世纪初才被引入泰国的,中国洽谈相反,一般都不能直呼其名。

Last names are only used in very formal situations, so you can expect to be called by your first name even in a business setting.

姓氏只用于非常正式的场合,一般在商务场合,别人往往称呼你的名字。

Amongst close acquaintances and friends, nicknames are used in lieu of first names to show familiarity.

在熟人和朋友之间,绰号代替姓氏来称呼,显得非常熟悉和亲热。

Nicknames are a big part of Thai culture and almost everyone will have one. Feel free to call coworkers by their nickname once you become more comfortable with them.

昵称是泰国文化的重要组成部分,几乎每个人都会有一个。一旦你和同事相处得更舒适,你可以随意称呼他们的绰号。

However, you should avoid being too familiar in business meetings or with people much higher in the company hierarchy than you.

然而,你应该避免在商务会谈中使用绰号,或者不要对公司层级比你高得多的领导使用。

While Thai names can be complicated to pronounce, but thankfully their titles are very simple.

泰国名字发音很复杂,但他们的名字很简单,往往都是朗朗上口,绰号就更简单了。

Honorifics like Mr., Mrs. and Ms. in Thai is simplified in into one gender-neutral word: ‘khun’. An example of the use would be ‘Khun Simon’ or ‘Khun Pichaya’.

泰语中的先生、夫人和女士的敬语被简化成一个中性的词:“khun”。例如:“Khun Simon”或“Kun-Pikaya”。

There are a few exceptions to the rule, mainly based on professions (such as teachers) that are less commonly encountered in a business environment.

规则中有一些例外,主要是基于在商业环境中较少遇到的职业(如教师)。

For someone holds a doctorate, the honorific ‘Dr.’ is used instead, like it is in English.

对于有博士学位的人来说,就像英语一样,尊称用“博士”来代替。

You may also notice different honorifics being used such a ‘pii’, like ‘Pii Gai’. This honorific is used to refer to someone older than you.

你也可以注意到不同的敬语,比如“PII”和“Pii Gai”。这个敬语用来指比你年纪大的人。

‘Pii’ in Thai translates to older sibling and is gender neutral. It is common in Thailand to refer to non-blood relatives like you would a family member.

泰语中的“PII”翻译成较年长的兄弟姐妹,是中性的。在泰国,像你这样的非血亲是一个家庭成员是很普遍的。

Much like nicknames, it is acceptable to use the honorific ‘pii’ for coworkers, but should be avoided when addressing the upper management or new business contacts.

很像昵称,对于同事使用敬意的“PII”是可以接受的,但是在处理高层管理或新的业务联系时应该避免。

Business Cards in Thailand

泰国的名片

introthai4.jpg

Business cards are not a vital part of Thai business culture, but they serve two very important functions.

名片不仅是泰国商业文化的重要组成部分,还具有两个非常重要的功能。

The first purpose they serve is to establish hierarchy.

名片的第一个目的是建立等级制度。

Your business card should have your job title clearly written, so the receiver knows your position within the company.

你的名片应该写清楚你的工作头衔,便于接收者知道你在公司的职位。

Business in Thailand follows the hierarchical structure, hence your card should have this important piece of information.

在泰国的业务遵循分层结构,因此您的名片上应该有这个重要的信息,更有利于交流。

The second purpose they serve is to provide contact information.

名片的第二个目的是提供联系信息。

Decision making in Thailand is slow, as it requires approval from the highest levels of management.

泰国人工作节奏比较慢,决策是缓慢的,因为它需要最高管理层的批准。

So first meetings are for establishing relationships more than anything else, and business is continued if the meeting is successful.

因此,第一次会面是为了建立关系,而不是任何其他事情,如果会面成功,业务就继续进行,不要一见面就谈业务合作或者提交繁琐冗长的商业报告,有时候没人会认真看。

Thus making the exchange of contact information between the parties involved important in maintaining relations.

从而使双方当事人之间的联系信息的交流,在维护关系中起着重要的作用。

In less formal networking settings, LINE (a messenger application used in Thailand) contact information is exchanged in lieu of business cards.

泰国流行的社交软件是韩国的line,相当于中国的微信,如果和你的业务对象简历Line联系将更加便利。

Many business cards are in English, but you may receive one with some Thai or entirely in Thai.

一般地名片是用英语做的,但你可以收到一些名片上有部分泰语或完全是泰语。

Take your time to read the card you are given even if you can’t understand what is written.

即使你不能理解名片上所写的内容,你也要花时间阅读你所得到的卡片,这是对你合作对象最起码的尊重。

Try to compliment the card you receive in some way, regarding the design, content or any positive attribute. For example, you could say you like the colours.

以某种方式赞美你收到的卡片例如,你可以说你喜欢这些颜色,喜欢名片的格式设计,这样你的对象会感觉你比较认真地对待他的名片。

If someone offers you their business card, try to reciprocate with one of your own.

如果有人给你名片,你也要回赠一张。

Relationships outside of the office are important in Thai culture. Take good care of the cards you receive for the future.

在泰国文化中,工作之外的关系也是很重要的。请保管好你收到的卡片。

General Tips for Thai Business Etiquette

泰国商务礼仪的一般技巧

introthai3.jpg

Business etiquette in Thailand may seem simple and informal.

在泰国,商务礼仪看起来简单而随意。

Thai people are very forgiving of small mistakes if you demonstrate a willingness to try your best.

如果你表现出尽最大的努力,泰国人对小错误非常宽容的,所以和泰国人合作一般都是比较轻松愉快。

A little patience and politeness go a very long way.

合作中要永远保持耐心和礼貌。

Immerse Yourself in Thai Culture with an Internship

An internship abroad gives you a chance to gain real work experience whilst exposing yourself to a new environment,save the site of gyou for more information about internship abroad,volunteer abroad,study abroad.

出国实习让你有机会获得更多工作经验,同时深入了解一个市场,请收藏好工游网,了解更多更新的海外实习、海外义工、海外语言培训项目,开启一段不一样更有意义的旅程。

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dzlqsq 发表于 2018-11-14 11:19:37
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